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2025 Marks Turning Point in Pakistan’s Digital Transformation Drive

Pakistan’s digital transformation accelerated in 2025 with governance reforms, telecom growth, AI policy, and citizen-focused services.

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Pakistan digital transformation 2025

Federal Minister for Information Technology and Telecommunication Shaza Fatima Khawaja delivering her address on Pakistan's digital transformation in 2025 on december 1, 2026

January 2, 2026

Pakistan’s digital transformation gathered strong momentum in 2025 as the government rolled out wide-ranging reforms aimed at modernizing governance, expanding connectivity and building long-term digital capacity.

Federal Minister for Information Technology and Telecommunication Shaza Fatima Khawaja described the year as “transformational,” saying it laid the foundations for a citizen-centric and inclusive digital economy.

The year opened with the passage of the Digital Nation Pakistan Act. The law created the National Digital Commission, led by the Prime Minister and the Pakistan Digital Authority to build national digital public infrastructure.

Work also advanced on the National Data Exchange Layer and digital identities, forming what the minister called a holistic “Pakistan Stack.”

Faster governance and digital public services

One of the most visible changes came inside government offices. E-office systems achieved 100 percent adoption in 38 out of 39 federal divisions.

File processing time fell from 25 days to just four days with potential annual savings of more than Rs9.5 billion. Real-time dashboards also improved accountability by giving leadership direct visibility into performance.

Citizen services expanded through digital platforms. Islamabad’s Park App reached 1.37 million users, processed 1.3 million applications, and collected Rs22.86 billion in one year.

The National Job Portal registered 500,000 CVs and advertised over 33,000 federal government jobs.

In healthcare, the “One Patient One ID” initiative at PIMS handled 83,000 registrations and processed 1.5 million lab tests.

Waiting times dropped by several hours, while daily OPD capacity rose from 4,500 to 7,500 patients. Smart villages, facilitation centers, and digital wallets for BISP women further improved access to services, especially in underserved areas.

Connectivity, skills, and the road ahead

Connectivity remained a core focus. Pakistan crossed 200 million telecom subscribers, while mobile broadband penetration reached 60 percent.

Local assembly produced 31 million mobile phones, meeting over 93 percent of domestic demand. Three submarine cables landed in Pakistan, and a fiber backbone now links Karachi to China and Central Asia.

Policy reforms cleared the path for future growth. The government removed Right of Way fees, finalized the 5G spectrum policy, enabled MVNOs, and expanded rural connectivity through USF projects serving 5.5 million people.

Pakistan also approved its first National AI Policy and launched a National Semiconductor Program to train 7,200 specialists.

Looking ahead, the minister said 2025 was the year of foundations, while 2026 will focus on scale, strength, and leadership, as Pakistan moves toward becoming a regional technology powerhouse.

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